Returns & Exchanges

Due to the perishable nature of our artisanal baked goods, we cannot accept returns or exchanges once a product has left our bakery. If you are unsatisfied with the quality of your order, please contact us within 24 hours of receipt so we can make it right.

Return Process

• 1.
  Inspect Your Order

  Please check your desserts immediately upon pickup or delivery to ensure everything meets our high standards and matches your order details.

• 2.
  Document Issues

  If there is a physical discrepancy or quality concern, take a clear photo of the product and keep all original packaging for our review.

• 3.
  Contact Our Team

  Email our customer service team or call the bakery directly within 24 hours of your scheduled pickup or delivery time.

• 4.
  Resolution Process

  Our management team will review your claim to provide a fair resolution, which may include a replacement, store credit, or a partial refund.